Your Privacy Is Our Responsibility

1 Introduction & Scope

widbd ("we", "our") is an online gaming platform built for players in Bangladesh. When you use our website, use our services, or contact us, we collect certain information about you. This privacy policy will tell you what types of information are collected, why they are collected, and how they are used and kept secure.

This policy applies to all services, products, and websites of widbd. By using our platform, you are considered to have read and accepted this privacy policy. If you have any objection to any part of it, please refrain from using our services and contact us.

This policy may change as needed over time. If you continue using the platform after any changes, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly.

2 What Information We Collect

widbd collects two types of information — information you provide directly, and information collected automatically from your usage patterns.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — the service is only for those aged 21 or older).
• Email address and mobile number.
• Information required for transactions via bKash, Nagad, Rocket, or bank transfer.
• Documents required for identity verification (such as a copy of a national ID card or passport).
• Messages or details you provide when contacting our support team.

2.2 Automatically Collected Information

• IP address, browser type and version, operating system.
• Your browsing patterns on the website — which pages you visited, how long you stayed, which links you clicked, etc.
• Device type and screen size.
• Information obtained from cookies and similar tracking technologies (see Section 7 for details).
• Login time, date, and session duration.

3 Purpose of Using Your Information

widbd uses your information only for the following purposes and for no other purposes:

• Account Management: To create, verify, and maintain your account.
• Age Verification: To confirm that you are 21 years of age or older.
• Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Service: To resolve your questions, complaints, or issues.
• Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
• Service Improvement: To analyze your usage experience and further improve the platform.
• Communication: To inform you about important notices, security alerts, or changes to policies.
• Responsible Gaming: To monitor your gaming behavior and provide assistance when needed.

4 Sharing & Disclosure of Information

widbd does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

4.1 Service Providers

Only the necessary information may be shared with trusted third parties who assist with our technology services, payment gateways, cybersecurity, and data analytics. These parties operate under our instructions and are contractually bound to keep information confidential.

4.2 Legal Obligations

Information may be disclosed under a court order, a demand from a regulatory authority, or applicable legal requirements. In such cases, we will make every effort to notify you to the extent permitted by law.

4.3 Fraud & Security

In cases of fraudulent activity or security breaches, necessary information may be shared with relevant authorities or financial institutions.

5 Data Retention & Duration

widbd retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a defined period for legal obligations, dispute resolution, and enforcement of our terms.

Once the retention period ends, the information is securely deleted or anonymised so that it may be used for statistical purposes.

6 Data Security Measures

widbd adopts industry-standard technical and organizational measures to ensure the security of your information. Our key security measures are outlined below:

• SSL Encryption: All data exchanged between you and our servers on our website is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Data Storage: All personal information is stored on secure servers where unauthorized access is strictly controlled.
• Access Control: Only authorized staff can view your information on a need-to-know basis, and they are contractually bound to maintain confidentiality.
• Regular Audits: Our security systems are regularly reviewed and tested.
• Payment Security: All financial transactions via bKash, Nagad, Rocket, and bank transfer are processed through verified and encrypted channels.

However, complete security cannot be guaranteed when transmitting or storing information over the internet. We take every precaution, but you are also responsible for keeping your account password confidential.

7 Cookie Policy

Cookies and similar technologies are used on the widbd website. Cookies are small text files stored in your browser that help the website remember your preferences and improve your experience.

7.1 Cookies We Use

• Essential Cookies: These cookies are necessary to maintain your login state and ensure security.
• Functional Cookies: Used to remember your language preferences, layout settings, etc.
• Analytics Cookies: Anonymous statistics are collected to understand usage patterns on our platform.

7.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, some services may not function correctly as a result. Most browsers offer cookie management options.

8 Your Rights

As a widbd user, you have the following rights over your own information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You have the right to request correction if there are errors in your information.
• Right to Deletion: In certain circumstances you may request that your information be deleted, although it may not be possible to delete all information due to legal obligations.
• Right to Restrict Processing: In certain circumstances you have the right to request that the use of your information be limited.
• Right to Object: You may object to your information being used for specific purposes.
• Right to Data Portability: You have the right to receive your information in a structured, commonly used format.

If you wish to exercise these rights, please contact us. We will make every effort to fulfill your request as quickly as possible within the limits of applicable law and our obligations.

9 Protection of Minors

widbd is strictly not intended for anyone under the age of 21. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered on our platform, we will immediately delete that account and all associated information.

If you believe a minor is using our platform, please notify our support team immediately.

10 Third-Party Links & Services

The widbd platform does not contain links to third-party websites, and we are not responsible for their privacy policies. However, service providers involved in our payment processing (such as bKash, Nagad, Rocket, and banking institutions) follow their own privacy policies. We recommend that you read the privacy policies of those relevant services.

11 Policy Changes

widbd reserves the right to change or update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform. The updated policy will take effect from the date of publication.

Continuing to use the widbd platform after changes means you have accepted the updated privacy policy. The "Last Updated" date at the top of this page will always reflect accurate information.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy or the use of your information, please contact us. The widbd support team is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: Contact us directly via live chat on the platform.
• Email: [email protected]

We will make every effort to resolve your request or complaint as quickly as possible.